Great experiences get talked about. Mediocre ones get forgotten.
01/04/2025Are you relying solely on online reviews to gauge your overall customer experience? Learn why they should be just one part of the puzzle.
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Education
5 subtle signs your Customer Experience may need more focus
01/04/2025 Even the best operators can overlook signs that their customer experience might not be as polished as it could be. Here are five subtle signs that your customer experience may need more attention.
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Education
Christmas 2022 Support Details
06/12/2022Read on for details of our support hours over the holiday period.
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General
February 2022 Update
01/02/2022See what’s possible in our latest reporting update.
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General
Support details over the holiday period
13/12/2021Read on for details of our support hours over the holiday period.
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General
Reporting Portal May Update
26/05/2021We’ve just added some new features to our reporting portal.
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General
Happy New Year
20/01/2021Happy new year! Thank you for the fantastic feedback we received on our new reporting portal last year. We’re releasing a new update to our reporting portal tomorrow. Read on to find out more.
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General
New Reporting Portal released
24/07/2020We’re delighted to advise that our new reporting portal is now available!
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General