Food & Beverage Outlets

Turn good food into great experiences

Because great meals aren’t just about what’s on the plate—they’re about how people feel. Understand what guests loved, what your team needs, and how to make every visit memorable for the right reasons.

  • Food & Beverage specific questions
  • Benchmark against other F&B operators

  • Reports built for action

Are you ready to stop guessing, and start knowing?

Experience Insights for Food & Beverage Outlets

Grounded in our core customer, employee and stakeholder experience products, this solution is fine-tuned for the fast-paced, high-touch world of food and beverage. With ready-to-go question sets and reporting tuned to restaurants, cafés and full service catering operators, it lets you act on feedback faster.

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Food & Beverage outlet specific questions

Our Survey Science™ templates come ready with F&B-specific question sets designed for restaurants, cafes, bars, full-service caterers and everything in between. From food quality and speed of service to ambiance and staff engagement—we’ve baked it all in.

Man with a clipboard standing in front of a giant clipboard surrounded by charts, a target, coins and the letters KPI

Benchmark against other Food & Beverage outlets

Get access to industry benchmarks so you can see how your guest experience and team satisfaction compare to other food & beverage operators. Spot trends, celebrate wins, and fix what’s not working

Man on laptop with a dashboard showing charts in the background

Food & Beverage outlet reports built for action

Get crystal-clear reports built for action—not analysis paralysis.

From daily service insights to deeper team feedback and stakeholder priorities, everything’s designed to help you make decisions quickly—and with confidence.

Explore Get Smart Experience Insights Products

Employee Experience

When people love where they work, everyone notices.

Customer Experience

A memorable experience is your best marketing tool.

Stakeholder Experience

Strategic engagement starts here.

Why Get Smart?

Your Research Partner

Why Get Smart?

  • Research-backed Survey Science™ designs for better response quality
  • Easy-to-digest, insightful reports deliver what you need to know, when you need to know it
  • Confidential Industry Benchmarking to see how your organisation measures up
  • Action feedback immediately with Smart Route™ Alerts
See all Features

Let’s do this

Are you ready to commit to Experience Excellence? Wherever you’re beginning from, we’d love to chat about how we might work together.

Inside Out Zine

Join the Experience Community

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