Benchmarking

Compare notes—without the awkward small talk

Get Smart’s industry benchmarking shows you how your results measure up against others in your sector. No name-dropping, no awkward comparisons—just the insights you need to raise the bar.

  • Confidential, peer-based comparisons

  • Spot gaps and strengths instantly

  • Benchmark without the guesswork

Man with a clipboard standing in front of a giant clipboard surrounded by charts, a target, coins and the letters KPI

Measuring your own progress is great

—but let’s be honest, you also want to know how you’re doing compared to everyone else. With Get Smart’s confidential benchmarking, you can quietly check in on the competition and aim even higher.

See how you stack up

 Get a clear picture of where you lead, where you lag, and how to level up—all without exposing a thing.

Industry Benchmarking

Confidentially compare your survey results to aggregated, anonymised data from others in your sector. Whether you’re outperforming the average or spotting areas for improvement, benchmarking helps you move from “good enough” to “leading the pack”—without ever naming names.

Explore Get Smart Experience Insights Products

Employee Experience

When people love where they work, everyone notices.

Customer Experience

A memorable experience is your best marketing tool.

Member Experience

Happy members don’t just renew — they recommend.

Stakeholder Experience

Strategic engagement starts here.

Why Get Smart?

Your Research Partner

Why Get Smart?

  • Research-backed Survey Science™ designs for better response quality
  • Easy-to-digest, insightful reports deliver what you need to know, when you need to know it
  • Confidential Industry Benchmarking to see how your organisation measures up
  • Action feedback immediately with Smart Route™ Alerts
See all Features

Let’s do this

Are you ready to commit to Experience Excellence? Wherever you’re beginning from, we’d love to chat about how we might work together.

Inside Out Zine

Join the Experience Community

Every 2 months we shine a light on the best experience operators and collate the latest industry updates to bring you a new edition of Inside Out – the Experience eZine.

Become an Insider and subscribe today