Respondent Engagement

More completions, less chasing

From reminders to rewards, Get Smart helps you keep momentum going without lifting a finger.

  • Automated reminders that work

  • Incentives without extra tools

  • Less effort, more responses

A man pointing at a giant clip board with people icons, a lightbulb, a target and a calendar

Following up manually? That’s time you don’t have.

Getting people to start a survey is one thing—getting them to finish it is another. We help you keep your survey top of mind with smart reminders and built-in incentive tools. Everything runs in the background, so you get more responses—without doing more work.

Stay top of mind, get more responses

Don’t let great feedback slip away. Get Smart’s engagement features help you follow up and motivate respondents—automatically—so you get more completions with less effort.

Smart Survey Reminders

Don’t let your survey fall through the cracks. Get Smart automatically sends reminders to people who haven’t responded yet—helping you increase your completion rates without sending a single manual follow-up.

Built-In Prize Draws

Offering a reward? You don’t have to, but when you want to, there is no need for extra tools or admin. Get Smart can run a fully automated, random prize draw for your respondents—making incentives simple, fair, and hassle-free.

Explore Get Smart Experience Insights Products

Employee Experience

When people love where they work, everyone notices.

Customer Experience

A memorable experience is your best marketing tool.

Member Experience

Happy members don’t just renew — they recommend.

Stakeholder Experience

Strategic engagement starts here.

Why Get Smart?

Your Research Partner

Why Get Smart?

  • Research-backed Survey Science™ designs for better response quality
  • Easy-to-digest, insightful reports deliver what you need to know, when you need to know it
  • Confidential Industry Benchmarking to see how your organisation measures up
  • Action feedback immediately with Smart Route™ Alerts
See all Features

Let’s do this

Are you ready to commit to Experience Excellence? Wherever you’re beginning from, we’d love to chat about how we might work together.

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